Translation notice
This English translation is provided for reference only and is not the controlling version. In the event of any inconsistency, the Traditional Chinese version shall prevail.
1. Scope
This statement applies to personal data you provide or that is collected when you browse yosantech.com and its subdomains, email service@yosantech.com, or interact with Yosantech by phone or email.
2. Categories of data collected
We may collect the following categories: contact information (name, company, job title, email, phone), interaction content (email subject and body, inquiry details), technical information (IP address, browser type, page-view history, referring URL), and anonymized statistics generated by analytics tools such as Google Analytics 4 and Vercel Analytics.
3. Purposes of collection and use
Data is used only to respond to inquiries and provide quotes, communicate during the engagement process and manage cases, improve website content and service experience, and support compliance and internal audits. We do not sell personal data to third parties, nor use it for purposes unrelated to collection.
4. Data retention period
Contact information is retained for at least five years after the engagement ends, to support follow-up service and legal obligations. Anonymized statistics are kept per the analytics tools' default retention cycle (GA4 defaults to 14 months), after which they are automatically removed or anonymized.
5. Third-party services and data sharing
Yosantech may entrust certain data to leading international cloud and analytics services, currently including Google Cloud / AWS / Cloudflare (infrastructure), Google Analytics 4 / Vercel (web analytics), and Resend (email delivery). All outsourced services must meet Yosantech's data processing and compliance standards; the specific vendors used and their compliance requirements are subject to actual procurement, contracts, and legal review.
6. Cookies and tracking technologies
This website uses cookies and similar technologies to maintain login state, remember preferences, and generate anonymized statistics. You can disable or delete cookies anytime via your browser settings, though some features may be affected. The site follows a data-minimization principle and does not deploy advertising retargeting pixels (a consent management banner will be enabled later).
7. Your rights
You have the right to query, review, obtain a copy of, supplement or correct, stop the collection/processing/use of, and request deletion of the personal data you provide. To exercise these rights, email service@yosantech.com; we will respond within 24 hours and process your request within a reasonable time.
8. Data security
Yosantech protects data through encrypted transmission (TLS 1.2+), tiered access control, regular backups, and security monitoring. If personal data held by Yosantech is stolen, altered, damaged, lost, or leaked, we will notify affected data subjects in accordance with the applicable Personal Data Protection Act and related regulations, take appropriate response measures, and keep records of how the matter is handled.
9. Policy changes
This statement may be updated as services and regulations change. Material changes will be announced on this page with an updated "last updated" date; continued use of this website constitutes acceptance of the changes.
10. Contact
For data protection inquiries, email service@yosantech.com with "Privacy" in the subject line. Address: 24F-A1, No. 236, Shizheng N. 2nd Rd., Xitun Dist., Taichung City, Taiwan.
Note: This privacy policy is currently under legal review and may be revised before final publication. For questions about specific clauses, please email service@yosantech.com.